Acceptable FICA documents

  • The primary document for us to confirm your identity is your green bar-coded national identity document or identity card (smart card)
  • For us to verify your residential address, you have to provide us with an approved document containing your name and physical address (PO Box numbers are not acceptable), or stand number and suburb

If the green bar-coded national identity document or identity card (smart card) is not available due to the fact that it is lost, stolen or not yet issued, then one of the following means of identification is acceptable:

  • Valid passport, which is also suitable for foreign nationals
  • Valid driving licence
  • Valid birth certificate (for minors)
  • A sworn affidavit or police statement and proof of reapplication for an ID from the Department of Home Affairs is required, as well as proof of your income.
  • Utility bill, e.g. municipal water and lights account or property managing agent statement
  • Bank statement from another bank on an official bank document or form
  • Municipal councillor’s letter
  • Tax certificate
  • Recent active lease or rental agreement
  • Municipal rates and taxes invoice not older than three months
  • Account statement from a NCR (National Credit Regulator) registered service provider (NCR number must be visible/recorded on the document)
  • Security service providers registered with PSIRA (Private Security Industry Regulatory Authority), e.g. Chubb, ADT (PSIRA number must be visible/recorded on the document)
  • Telephone or cellular telephone statement
  • Official SARS document (not eFiling documentation)
  • Valid television license renewal letter
  • Television license renewal/confirmation letter
  • Subscription TV, e.g. MultiChoice statement
  • Home loan statement from another financial institution
  • Long/short term insurance policy documents from another Financial Services Provider (FSB number must be visible/recorded on the document)
  • Motor vehicle registration/license documents
  • Body corporate/governing body letter or statement
  • Official employer letter for employees residing on company/institution premises
  • Official university/technikon/college or tertiary institution registration letter
  • Affidavit to confirm address (only applicable to individuals)
  • Posted traffic fine from a Metro police department (E-toll statements 
are not accepted)
  • Medical aid statement or policy document (policy number must be visible on the document)

Existing private company (PTY Limited)

  • Company registration documents
  • Proof of your business physical address
  • Mandate or resolution (Multi Directors)

If you have related parties you’ll need to provide:

  • South African identity documents or passports of related parties
  • Shareholder confirmation documents of related parties
  • Proof of physical address of related parties

Close Corporations (CC)

  • Proof of Head Office or Trading registered business address
  • Registration documents 
  • Proof of Authority to submit application (Applicable if CC is owned by more than one party)

If you have related parties you’ll need to provide:

  • List of all members
  • South African identity documents or passports of related parties

*Please note only the following documents are acceptable as proof of registered business address:

  • Letter from municipality confirming business address
  • Tribal authority letter confirming business address
  • Signed letter from an independent auditor/accountant on their company letterhead confirming physical/trading/operational address for the business  

All documents must be less than three months old except for:

  • Signed lease or rental agreement (less than one year old)
  • Home loan statement from another financial institution (less than six months old)
  • Official SARS document (less than one year old)
  • Long/Short-term insurance policy documents from another financial services provider (less than one year old)
  • Body corporate/governing body letter or statement (less than one year old)
  • Motor vehicle registration/licence documents (less than one year old)
  • Television licence renewal confirmation letter (less than one year old)

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